Easy to set up and operate with the app but the physical remote control doesn’t work at all
Peccato la polarità,se fosse stata AC/DC sarebbe stata perfetta.
Costi di trasporto e sdoganamento eccessivi
Gentile Andrea,
La ringraziamo sinceramente per aver condiviso la sua opinione.
Comprendiamo perfettamente la sua osservazione sulla polarità. Il nostro team tecnico valuta costantemente suggerimenti come il suo per migliorare la gamma di prodotti e offrire soluzioni sempre più versatili. Una versione compatibile AC/DC è sicuramente un'opzione che prenderemo in considerazione per rispondere meglio alle esigenze dei nostri clienti.
Per quanto riguarda i costi di trasporto e sdoganamento, ci rendiamo conto che possano rappresentare un peso, soprattutto per spedizioni internazionali. Purtroppo, tali costi dipendono in parte da fattori esterni, come le normative doganali del paese di destinazione e le tariffe dei corrieri. Tuttavia, stiamo lavorando attivamente per negoziare tariffe più vantaggiose con i nostri partner logistici e per offrire promozioni speciali che possano compensare queste spese.
Apprezziamo molto il suo feedback, che ci aiuta a crescere e migliorare. Speriamo di avere presto l’opportunità di offrirle un’esperienza più soddisfacente e un prodotto ancora più adatto alle sue esigenze.
Cordiali saluti,
Il team LiquidLEDs
Peccato la polarità! Se fosse stata AC/DC sarebbe stata perfetta
Costi di trasporto e sdoganamento eccessivi
Gentile Andrea, Grazie per il suo feedback! Ci dispiace che la polarità del prodotto non abbia soddisfatto completamente le sue esigenze. Terremo sicuramente in considerazione il suggerimento riguardo una versione AC/DC per il futuro.
Per quanto riguarda i costi di trasporto e sdoganamento, comprendiamo la sua frustrazione e stiamo lavorando per ottimizzare queste spese e offrire un'esperienza di acquisto più conveniente.
Apprezziamo il suo commento e speriamo di poterla servire meglio in futuro!
Gentile Andrea,
Grazie mille per il Suo apprezzamento sulla nostra lampadina, che definisce 'bellissima'. Siamo davvero felici che il design e la qualità del prodotto abbiano soddisfatto le Sue aspettative.
Comprendiamo pienamente la Sua osservazione riguardo ai costi di trasporto e sdoganamento che ha trovato eccessivi. Questo è un aspetto su cui stiamo lavorando attivamente per migliorare l'esperienza dei nostri clienti. Stiamo esplorando nuove partnership logistiche e opzioni di spedizione più convenienti per ridurre questi costi aggiuntivi.
Per i Suoi acquisti futuri, Le suggeriamo di tenere d'occhio le nostre promozioni periodiche con spedizione gratuita o a costo ridotto, oppure di considerare l'acquisto di più articoli contemporaneamente per ottimizzare le spese di spedizione.
La Sua soddisfazione è la nostra priorità e il Suo feedback è prezioso per aiutarci a migliorare continuamente i nostri servizi.
Bella lampada, peccato a luce troppo calda. È diversa dalle altre lampadine usate in lampadari d'epoca
Costi di sdoganamento e trasporto eccessivi
Gentile Andrea,
Grazie per il Suo feedback sulla nostra lampada. Siamo lieti che apprezzi l'estetica del prodotto.
In merito alla luce 'troppo calda' che ha riscontrato, comprendiamo che questo possa rappresentare un inconveniente, specialmente per chi cerca una compatibilità perfetta con lampadari d'epoca. Le suggeriamo di consultare la nostra gamma di lampadine con temperature di colore diverse (più fredde), specificamente progettate per complementare arredi vintage.
Riguardo ai costi di sdoganamento e trasporto, ci rincresce sapere che li ha trovati eccessivi. Stiamo costantemente lavorando per ottimizzare la nostra logistica e ridurre questi costi aggiuntivi. Per futuri acquisti, Le suggeriamo di valutare le nostre opzioni di spedizione combinate o di approfittare delle promozioni periodiche che offriamo proprio per ammortizzare queste spese.
Restiamo a Sua disposizione per qualsiasi ulteriore assistenza o chiarimento.
The only place that you can find E12 in 240v. Fast delivery. Warm light has that warm vintage vibe.
Hi Sharon,
Thank you for your kind review! We are glad to hear that you are satisfied with our product and appreciate your feedback. We strive to provide unique and high-quality lighting options, such as our E12 240v bulb, and are happy to hear that you were able to find what you needed. We hope our warm light gives your home that cozy vintage feel. Thank you for choosing LiquidLEDs and we look forward to serving you again in the future.
These festoons are great, the colour scheme is endless, can select colours or modes so easily to suit any mood or atmosphere using the mobile app
Hi Denis,
Thank you for your kind review! We're so glad to hear that you are enjoying the 15m Smart Festoon String Lights with 15 LED Bulbs. It's great to know that you've been able to control any target ambience or atmosphere using the app. We look forward to sharing more positive lighting experiences with you through our products. If you have any questions or need assistance, please know we're happy to help. Thanks for trusting LiquidLEDs!
Loving these lights for our outdoor tree!
The mix between the festoon bulbs and wired lights - really make it sing!
Competitive pricing, trustworthy and quick and efficient service and delivery with item as advertised. Everything you want from an online retailer.
Hi Donna,
Thank you for taking time to leave a review! We're so glad to hear that you found our 2W Candle LED Bulb in B15 Frost to be a great fit for your needs. We strive to provide high-quality and energy-efficient products, so we're happy to know that you're satisfied with your purchase. If you have any questions or need assistance, please know we're here to help. Thank you for choosing LiquidLEDs!
The service and product received from Liquid LED'S Is of the highest possible standard in today's marketplace. I will continue to purchase my lighting products through this supplier, without hesitation!
Noosa Heads, Qld. Australia
Hi there,
Thank you for taking the time to leave us such a lovely review! We truly appreciate your support and are thrilled to hear that you are a returning customer. It means a lot to us that you trust our service and products.
We are committed to providing the highest standard of service and it's wonderful to know that we have met your expectations. If you have any questions or need assistance, please know we're happy to help!
Thank you again for choosing Liquid LEDs and your continuous trust and support. We look forward to serving you again in the future!
Great service, clear communication, bulbs were exactly what i was looking for. Website has clear dimensioned size of bulb which is really helpful, not a lot of sites have this. Highly recommend
Hi Scott,
Thank you for your kind review! We're so glad to hear that the products met your needs. We take pride products and are happy to hear the website was helpful for you. If you have queries or need any assistance, please know we're here to help. Thank you for trusting LiquidLEDs!
I’ve been using theses bulbs for a while now with lamps left on permanently. They last a lonng time!
Hi Phil,
Thank you for your warm review! We are happy to hear that the bulbs have been long lasting for you. We look forward to sharing more positive lighting experieces with your through our products. If you have any questions or need assistance, please know we're happy to help! Thank you for trusting LiquildLEDs.
Very easy website to navigate. Always helpful with questions about buying correct globes for chandelier.
Hi Stephanie,
Thank you for your kind review! We are glad to hear that you found our website easy to navigate and that we were able to effectively assist you. We strive to provide the best customer service possible and are always here to help with any further inquiries. Thank you for choosing our 2.5W Candle LED Bulb E14 Frost in Warm White. Happy shopping!
I always use the Liquid LED bulbs for any feature lights in my home, especially the gold mirror crown bulbs, which I can't find anywhere else
Dear Rob,
Thank you for your wonderful review! We are thrilled to hear that you love our LiquidLEDs bulbs, especially the gold mirror crown bulbs. We take pride in offering unique and high-quality products for all your lighting needs. Thank you for choosing our 11W GLS LED Bulb in Warm White and for being a loyal customer. Have a bright day!
Great, family-owned business; efficient, friendly service with a wide range of stock. Will definitely return!
Dear Jake,
Thank you for your kind words and for choosing our product. We are happy to hear that you had a great experience with our family-owned business and that you found our service efficient and friendly. It means a lot to us that you plan on returning in the future. We appreciate your support and look forward to serving you again.
This plug-in dimmer attachment is a great idea but it’s quite tricky to operate and the dimming is function temperamental. It should be straightforward to operate but didn’t come with operating instructions so I wonder if I’m doing something wrong.
Hi Jane,
Thank you for taking the time to leave a review for our Hand Dimmer and Switch. We apologise for any difficulties you may have experienced while using our product.
We assure you that our dimmer is designed to be user-friendly and easy to operate. To turn the lights on or off, simply press the button once. Then, to dim the lights, just hold down the button until you reach your desired level.
We apologise for any inconvenience caused by the lack of operating instructions. We will ensure that they are included in future product packaging. If you have any further questions or concerns, please do not hesitate to contact us. We are always happy to assist you.
Package arrived damaged, product intact. Overpriced, but just what I needed and works well. Allows you to deep dim LEDs and incandescents, and controls a mix of different bulb types evenly and simultaneously. Most of your usable light will be in the top third of the dial, but you can dim incandescents until they are merely a red glow. Serious LED flicker problem when you turn dimmable LEDs down low. Tested on 8W G95 dimmable globe 4000K from Liquid LEDs. Tested dimmer extensively over a week as dubious about performance after mixed reviews on the white version.
Hi Odette,
Thank you for taking the time to leave a review for our Black Plug-In Dimmer. We’re sorry to hear that your package arrived damaged, but we’re glad the product itself is working well for you. We understand your concerns about the price, and we want to assure you that we strive to source high-quality products made with premium materials. Your feedback is valuable to us, and we truly appreciate your support. If you have any queries or need any assistance, please don't hesitate to get in touch with us. We're here to help!
If you have any further questions or need assistance, please don’t hesitate to reach out. Have a great day!
Hi Ken,
Thank you for your positive feedback on our 4W Candle LED Bulb B15 Clear in Warm White. We are happy to hear that you find our product to be of good quality and at a great price. Our team takes pride in providing quick delivery to our customers. If you have queries or need any assistance, please know we're happy to help. Have a great day!
Hi Michael,
Thank you for taking the time to leave us a review. We're so glad to hear that your order arrived before the expected date and that you were happy with our service. We strive to provide the best experience for our customers. Please don't hesitate to reach out if you have any further questions or need assistance. Have a great day!
Hi George,
Thank you for your positive feedback! We're happy to hear that you are enjoying our 11W GLS LED Bulb. If you have any queries, please feel free to get in touch. Have a great day!
No bulb circumference information leads to wrong size being purchased. Please publish small globe circumference, as many requirements need smaller circumference to fit. Expensive postage too.
Hi Ver,
I appreciate your feedback regarding finding the bulb circumference on the product page. This information is available as an image and within the product specifications, but I understand it might not be immediately apparent. Your input is valuable, and I will pass it on to help improve our listings and the shipping cost. Please don't hesitate to reach out if you have any further questions or need assistance. Have a great day!
Hi Ettore,
Thank you for taking the time to leave a review for our 1W Pilot LED Light Bulb E14 in Extra Warm. We are so happy to hear that you are satisfied with your purchase and that it arrived in a timely manner. If you ever need any assistance with our products, please don't hesitate to reach out. Have a great day!
Always very good service , pleasure dealing with the people and always helpful.Thanks Giovanni
Dear Giovanni,
Thank you so much for your kind words and for taking the time to leave a review. We are thrilled to know that you have had a positive experience with our service and team. It's always a pleasure to assist our customers and we are grateful for your support. Thank you again for choosing our Hand Dimmer and Switch. Best regards, LiquidLEDs Team.