We proudly ship to New Zealand from our Sydney warehouse using reliable international carriers to ensure a smooth and timely delivery experience.
✈️ Shipping Options
We offer the following services for delivery to New Zealand:
- Australia Post International
- DHL E-Commerce
- DHL Express
At checkout, you can select your preferred shipping method. The estimated delivery time and shipping cost will be shown based on your location and order size.
🎁 Free Shipping Offer
Enjoy free shipping via DHL on orders over NZD $199 (excludes bulky items such as festoon strings and festoon poles).
🚚 Delivery Times
Estimated transit times:
- Australia Post International: 7–12 business days
- DHL E-Commerce: 6–10 business days
- DHL Express: 2–5 business days
Delivery times may vary due to customs processing or local courier delays.
⏱️ Same-Day Dispatch
Orders placed and paid for before 10 a.m. AEST on a business day are dispatched the same day from our Sydney warehouse. We're committed to delivering your order as quickly as possible.
📦 Tracking & Delivery Issues
All shipments include tracking, which will be emailed to you once your order is dispatched.
If there's a delay or mistake, we’ll do our best to resolve it. If an item is missing or incorrect, we’ll reship it at our expense using the same shipping method. Please notify us within 48 hours of receiving your delivery.
⚠️ Customs & Duties
Please note that import duties or taxes may apply upon arrival in New Zealand. These are the responsibility of the recipient. For more information, consult New Zealand Customs.
📬 Need Assistance?
If you have any questions or concerns about your delivery, please visit our Contact Us page — we're here to help.
You can also visit our FAQ page › for quick answers to common questions.